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Credit Rollover After Cancelling or Downgrading Subscription
Credit Rollover After Cancelling or Downgrading Subscription

Understanding how your credits are managed when you cancel/downgrade your subscription ensures you make the most of your remaining balance

Updated over 3 months ago

Credit Rollover Policy

  1. Current Billing Cycle:

    • If you cancel or downgrade, your credit balance remains on your account until the end of your current billing cycle.

  2. Next Billing Cycle:

    • After the billing cycle refreshes, your account will switch to the new plan.

    • Your credit balance will be capped at 2x the monthly credit limit of the new plan.

      • Example: If you cancel today, and the new plan's monthly credit limit is 100, your credit balance on the next billing date will be capped at 200.

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